Data Analyst [MBB-14]


– Understand the business uses for our data

– Produce ad-hoc reporting and complete special analytical projects that are used as input into system and process enhancements and changes

– Provide data reporting, analysis and support for operations and support teams

– Aggressively identify potential data quality issues; pinpoint trouble spots in data and processes; assess impact on customer needs and retention and make recommendations for improvement

– Perform research and root cause analysis of individual data issues

– Ensure high quality standards for data integrity and accuracy, analysis and reporting.

– Work on a consultative basis for new project and enhancement initiatives to help ensure consistent application of data business rules and implementation of best practices.

– Prepare and analyze data presentations for both internal and external publication.

– Fulfill ad hoc data analysis requests

– Act as subject matter expert across multiple data implementations


– Bachelor’s degree, specialized in Corporate Finance, Information Management, Business Administration or Statistics

– Experienced as a data analyst with proven expertise in data visualization techniques.

– Proven strong critical thinking skills, a track record of innovative thought, and deep analytical abilities.

– Excellent written and oral communication skills and the ability to work well as a member of a team.

– Proficiency in Excel, PowerPoint

– Attention to detail, and a commitment to quality work.

Benefits included

  • As the Call Center Manager you will receive a competitive rate of pay, a friendly working environment and reward
• Send resume and cover letter to  referencing “Data Analyst [MBB-14]”.